CXI V4.10.0 (10868)

Release notes for Akixi CX integration Desktop client for MS-Windows

Release notes

Release Date

Akixi CXI Client version 4.10 - Released

Release Overview

CXI Teams

Akixi CXI Teams v4.10.0

The Akixi CXI Teams v4.10 client is a minor maintenance release focusing on resolving issues

Minimum Requirements:

• Akixi CX Platform: v3.3.2 or later

Resolved Bugs and Limitations

APD-11363	Copy Number whilst in meetings crashes the client.
APD-11076	Telephone number detection will now refer Opera & Edge to the Chrome store.

GI Cara (Cisco BroadWorks)

Go Integrator Cara (Cisco BroadWorks) v4.10.0

The Go Integrator Cara v4.10 client is a maintenance release focused on minor improvements and bug fixes

Resolved Bugs and Limitations

Enhancement ID	Summary
APD-11526	Teams Presence stops working	Improved Teams presence resilience in Go Integrator Cara by automatically recovering from Microsoft Graph “Too many requests” (rate limiting) errors to prevent presence from getting stuck as Failed and avoid requiring a client restart.
APD-11076	Telephone number Detection tool Opera Not found	Telephone number detection will now refer Opera & Edge to the Chrome store.
APD-11527	Custom Events Removed after upgrade to 4.9	Custom events were being removed when upgrading to 4.9.1 this will no longer happen
APD-11293	Updated default trusted root certificates	Updated default trusted root certificates
APD-11433	Cloud Contacts Sorting	Changed sort order in Cloud Contacts to be by company then name.
APD-11487	Missing translations within Integrator	Added untranslated phrases that will now be translated in Integrator.
APD-11496	Partial German translation missing in Cara upgrade from v3 to v4	updated the upgrade from v3 to v4 to have a fully translated process
CRMD-1772	Cloud Contacts - Wildcard returns too many search results	We now only search for most significant search term and filter out locally any false positives.

GI Nava (Netsapiens)

Go Integrator Nava (Netsapiens) v4.10.0

The Go Integrator Nava v4.10 client delivers a focused maintenance update aimed at resolving issues that have been raised.

Resolved Bugs and Limitations

APD-11349	Resolved an issue where a Netsapiens carrier failover during Microsoft Teams call termination could trigger an unintended call restart, causing duplicate call-end activity to be sent to Salesforce.
APD-11076	Telephone number detection will now refer Opera & Edge to the Chrome store.
APD-11433	Changed sort order in Cloud Contacts to be by company then name.
APD-11487	Added untranslated phrases that will now be translated in Integrator.
APD-11496	updated the upgrade from v3 to v4 to have a fully translated process