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# CXI V4.10.0 (10868)

Release notes for Akixi CX integration Desktop client for MS-Windows

<div align="left"><figure><img src="https://2073633874-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fn2QbPi654JuQyP5ylJNc%2Fuploads%2FbCtCbfT007OZu4KCn29r%2Fspaces_n2QbPi654JuQyP5ylJNc_uploads_PonPJ80aY1Exk6KjtPKk_19.png?alt=media&amp;token=3e689f90-f331-48b7-aff6-61c984406c5d" alt=""><figcaption></figcaption></figure></div>

## Release notes

### Release Date

Akixi CXI Client version 4.10 - Released&#x20;

### Release Overview

{% tabs %}
{% tab title="CXI Teams" %}

#### **Akixi CXI Teams v4.10.0**

The Akixi CXI Teams v4.10 client is a minor maintenance release focusing on resolving issues

**Minimum Requirements:**

* **Akixi CX Platform:** v3.3.2 or later

### Resolved Bugs and Limitations

<table><thead><tr><th width="154"></th><th></th></tr></thead><tbody><tr><td>APD-11363</td><td>Copy Number whilst in meetings crashes the client.</td></tr><tr><td>APD-11076</td><td>Telephone number detection will now refer Opera &#x26; Edge to the Chrome store.</td></tr></tbody></table>
{% endtab %}

{% tab title="GI Cara (Cisco BroadWorks)" %}

#### **Go Integrator Cara (Cisco BroadWorks) v4.10.0**

The Go Integrator Cara v4.10 client is a maintenance release focused on minor improvements and bug fixes

### Resolved Bugs and Limitations

<table><thead><tr><th width="158">Enhancement ID</th><th width="287">Summary</th><th width="750"></th></tr></thead><tbody><tr><td>APD-11526</td><td>Teams Presence stops working</td><td>Improved Teams presence resilience in Go Integrator Cara by automatically recovering from Microsoft Graph “Too many requests” (rate limiting) errors to prevent presence from getting stuck as Failed and avoid requiring a client restart.</td></tr><tr><td>APD-11076</td><td>Telephone number Detection tool Opera Not found</td><td>Telephone number detection will now refer Opera &#x26; Edge to the Chrome store.</td></tr><tr><td>APD-11527</td><td>Custom Events Removed after upgrade to 4.9</td><td>Custom events were being removed when upgrading to 4.9.1 this will no longer happen</td></tr><tr><td>APD-11293</td><td>Updated default trusted root certificates</td><td>Updated default trusted root certificates</td></tr><tr><td>APD-11433</td><td>Cloud Contacts Sorting</td><td>Changed sort order in Cloud Contacts to be by company then name.</td></tr><tr><td>APD-11487</td><td>Missing translations within Integrator</td><td>Added untranslated phrases that will now be translated in Integrator.</td></tr><tr><td>APD-11496</td><td>Partial German translation missing in Cara upgrade from v3 to v4</td><td>updated the upgrade from v3 to v4 to have a fully translated process</td></tr><tr><td>CRMD-1772</td><td>Cloud Contacts - Wildcard returns too many search results</td><td>We now only search for most significant search term and filter out locally any false positives.</td></tr></tbody></table>
{% endtab %}

{% tab title="GI Nava (Netsapiens)" %}

#### **Go Integrator Nava (Netsapiens) v4.10.0**

The Go Integrator Nava v4.10 client delivers a focused maintenance update aimed at resolving issues that have been raised.

### Resolved Bugs and Limitations

<table><thead><tr><th width="154"></th><th></th></tr></thead><tbody><tr><td>APD-11349</td><td>Resolved an issue where a Netsapiens carrier failover during Microsoft Teams call termination could trigger an unintended call restart, causing duplicate call-end activity to be sent to Salesforce.</td></tr><tr><td>APD-11076</td><td>Telephone number detection will now refer Opera &#x26; Edge to the Chrome store.</td></tr><tr><td>APD-11433</td><td>Changed sort order in Cloud Contacts to be by company then name.</td></tr><tr><td>APD-11487</td><td>Added untranslated phrases that will now be translated in Integrator.</td></tr><tr><td>APD-11496</td><td>updated the upgrade from v3 to v4 to have a fully translated process</td></tr></tbody></table>

{% endtab %}
{% endtabs %}


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